Frequently Asked Questions

SHIPPING

What Shipping Methods Are Available?

Prepaid orders placed before 12PM will be processed the same day and orders placed after 12PM will be processed the next working day. The mode of shipping is by Air mode of Surface mode depending on the location to be served.

Do You Ship Internationally?

No we don't ship Internationally.

How Long Will It Take To Get My Package?

It is based on the location and where it is to be served normally it takes 4-7 days of maximum.

PAYMENT

What Payment Methods Are Accepted?

xshopi primarily uses CC Avenue to process secure payments. 100+ Debit CardsMasterCard / Visa / Maestro / RuPay4 Cash CardsITZCash / ICash / Oxicash / PayCash8 WalletsPaytm / MobiKwik / JioMoney / PayZapp / Jana Cash /Freecharge / SBI Buddy / The Mobile WalletMasterCard & Visa Credit Cards (International)American Express / Amex EMI,JCB & Diners Club27 Multi-currency options

Is Buying on Xshopi is Safe?

Yes, all the payments are secured,we accept payments only through Payment Gateway CCAvenue.

Order & Retunrs

How do I place an Order?

Select a product and add to cart and proceed to checkout simple and easy process.

How Can I Cancel Or Change My Order?

You can cancel the order before it is dispatched by calling our customer care.You can check the status in order tracking page once the order is shipped you can return the product if needed but the courier charges may be imposed if the reason would be in favor of the customer.You can change the order only when the previous orders is cancelled.

Do I need an account to place an order?

It is mandatory to register account to place the order.It is simple and easy to register with xshopi.

How Do I Track My Order?

You can track the order in the order tracking page in your dashboard.Once you get the details of the order tracking number from our courier partner you can track them through their portals.

How Can I Return a Product?

You can request a return by applying for a return with in the Return period (i.e 7 days).Check for Returns and Replacements tab for further information.
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